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Fitbit Versa Lite won't turn on

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‎03-01-2020 17:46 - last edited on ‎03-02-2020 03:45 by Fitbit Moderator

‎03-01-2020 17:46 - last edited on ‎03-02-2020 03:45 by Fitbit Moderator

I received my versa lite for Christmas and it has been working great, until tonight when it just turned off and will not turn on. The battery had a full charge when this happened.

 

 

Moderator edit: format

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‎03-02-2020 03:44

‎03-02-2020 03:44

@Sarge264, welcome to our Fitbit Community! Since you mentioned that your Fitbit Versa was unable to turn on, even though it had full charge, I was able to get in touch with our Support team and was told that they assisted you via chat an email. I'm so glad to hear that a solution was provided and you will be back on track with a replacement unit soon.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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