Fitbit Versa Lite won’t turn on

[Kevin1710]

My fitbit Versa lite wint come on for about 2 days now, its a total black screen. Press the button down but it still wont come on. What do I do.

Moderator edit: updated subject for clarity

[Guy_]

Have you made sure it is charged?

Did you do any troubleshooting for a problem prior to this?

Was it working fine a few days ago?

[Kevin1710]

Yes it was charged a 100% as at friday, tried ti charge it wont charge. I didnt try trouble shooting, just noticed the screen wont come up, when I lift my hand.

[Guy_]

It could be flat by now and switched off. Instructions to start your watch.

[buzzman50]

Had the same issue with my first one ,so it was replaced and a year later the new on doesn't hold a charge longer then 2 and half days when it was lasting up to 5 days. Time to get it replacement 

[Guy_]

@buzzman50 

Seems the battery problem is a common issue. Possibly due to a recent update, if it was working before.

In which case its probably best to inform Fitbit Support directly. They may be able to help you.