help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa Not Pairing with Jabra 65t Elite Earbuds

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-30-2019 13:52

‎07-30-2019 13:52

Hello, I am having trouble pairing my Jabra 65t Elite earbuds with my Fitbit Versa. I am able to connect with other bluetooth devices I.E  speakers, Headphones and Samsung phone  but for some reason the jabra 65t Elite does not connect. The fitbit finds the Jabra 65t then the message connect failed in red is displayed on the fitbit. Please help.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-01-2019 15:40

‎08-01-2019 15:40

Welcome to the Fitbit Community @wbbrocks. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with connecting your Jabra 65t Elite earbuds with your Fitbit Versa. Thank you for letting me know that you're able to connect with other Bluetooth devices. I appreciate your troubleshooting efforts and recommend to restart your device as described in this help article. This will refresh your watch internally. After that try to connect your headphones again by following the steps from this help article: How do I connect Bluetooth audio devices to my Fitbit watch?

 

Give it a try and let me know how it goes! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes