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Fitbit Versa Not getting text messages with Android phone (Nokia 6)

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‎10-09-2018 03:07

‎10-09-2018 03:07

I have searched and searched, but this one has defeated me!

Emails & Whatsapp coming through fine, but the text messages are not.
Every thing should be set up correctly on my phone:
1) Allow notifications in the app
2) Show notification when phone is asleep
3) Bluetooth connected
4) settings in fitbit versa seem to be OK

Fitbit info:
version: 32.32.10.15
model: fb505

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4 REPLIES 4

‎10-09-2018 03:48

‎10-09-2018 03:48

This is most likely to do with your phone and settings you have on it. What is the make and model of the phone?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-09-2018 03:51

In response to NellyG

‎10-09-2018 03:51

Its a Nokia 6 on Android, I cant see ANY other settings which could be a problem.

The notifications are ON, the sleep allowance is ON, the Bluetooth is on, the app has been updated.. im out of ideas

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‎03-07-2019 08:01

In response to HelenT6781

‎03-07-2019 08:01

Did you resolve this problem? My mom is having the same problem with her android, granted it is a different phone. It is a droid maxx. She has the latest versa and is very disappointed she cannot see messages.

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‎03-07-2019 09:21

In response to SunsetRunner

‎03-07-2019 09:21

I am having the same issue with my versa and iphone.  Text and email notifications have completely stopped working.  I have restarted my watch and iphone many times.  I have also looked at the noticiation setting and they are all set to on.  this has been happening for the last few weeks and is very frustrating. 

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