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Fitbit Versa after 30min it will just switch off

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‎03-11-2020 00:59 - last edited on ‎02-03-2023 11:00 by Moderator Alum

‎03-11-2020 00:59 - last edited on ‎02-03-2023 11:00 by Moderator Alum

Hi everyone, 

 

Hope you guys can help. My Fitbit Versa is acting out. I will charge my Versa and then after 30min it will just switch off and then when I press all the buttons to turn it on, it will show the time it went off. After I synchronize it again it will go off again after 30-40 min. I have tried restarting it multiple times and even factory reset. 

 

 

Moderator edit: subject updated for clarity

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‎03-11-2020 01:15

‎03-11-2020 01:15

Hi @Nadiadc  As you have restarted multiple times and tried a factory reset, the only thing left to do is to contact Support and hope they can help you. 

Fitbit Support  

Community Council Member

Helen | Western Australia

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