07-03-2019 03:31 - last edited on 07-05-2019 18:42 by LiliyaFitbit
07-03-2019 03:31 - last edited on 07-05-2019 18:42 by LiliyaFitbit
Hi! I swimm in the morning with my Fitbit versa and it shows my time, distance and laps in a 50 m length pool. recently I synced with Endomondo app and I have noticed that my swimm time differes by 30-60 seconds. My Versa shows 19:26 minutes for 1000 m swimm (20 lengths) and my Endomondo says 20:04 minutes for the same distance... any idea why? Just trying to figure it out. Thank you!
Moderator edit: subject for clarity
07-05-2019 18:40
07-05-2019 18:40
Welcome to the Fitbit Community @TetaSo. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that your Fitbit Versa and Endomondo are showing different swimming time. Every time your device syncs to Fitbit, the new data should be uploaded to Endomondo. You can find more information at How do I connect my Fitbit account with another app? and http://www.endomondo.com/login.
Thank you for bringing this to our attention, our team is always working on improving our devices and user experiences and your comments are always welcome. I also recommend contacting Endomondo to check if the issue is on their end.
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-06-2019 03:59
07-06-2019 03:59
Thank you for your reply! I will contact Endomondo as well as this issue really makes me curious! I lowered my time for 5 seconds, so did the Endomondo but still different for over 30 seconds. Hope it gets solved -although I trust my Fitbit to be correct as it’s on my wrist, measuring my time.
07-08-2019 17:54
07-08-2019 17:54
Hi @TetaSo, thank you for your reply. I am sorry for the late response.
I really appreciate your time and efforts and hope the issue is resolved soon. Please know that we provide feedback to our team based on the Community posts in order to improve your Fitbit experience.
Best of luck with your health and wellness goals! I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.