help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa didn't reset at midnight

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2018 21:32

‎05-17-2018 21:32

Any help? At first I thought it was because it was on charge from 11pm to 5am and something had been vibrating it, so I recorded that time as 'Driving' and still the steps haven't gone. Happened once before with my Charge 2, but that was a known issue at the time. I've restarted it a few times as well, but no luck.

 

Really demotivating to use today as it's messing up my MFP calorie/food logging big time Cat Sad

Best Answer
0 Votes
2 REPLIES 2

‎05-17-2018 21:58

‎05-17-2018 21:58

Can you check if your profile is set on the right time zone?

That could be the reason.

Best Answer
0 Votes

‎05-18-2018 03:09

In response to stevenang88

‎05-18-2018 03:09

Nope, it's all set to the same time zone it's always been 

Best Answer
0 Votes