Fitbit Versa died and won’t charge or reset

[Mbdaniels_]

I got my Fitbit Versa for Christmas and it’s been working fine. But yesterday my watch died and has not been responding to chargers or reset options. I went swimming on Saturday but nowhere near the depth rating of the watch. I’ve tried multiple chargers as well as charging from a computer. I even tried cleaning it with rubbing alcohol and it seems to get a bit warm when on the charger. 

[DramaQueenDiva]

Hi @Mbdaniels_ and welcome!

In regards to the watch itself, since you went swimming, it's possible that some water may have gotten into the watch.  Have you dried it out with white rice?  This worked wonders for my sister's phone when she dropped it in a lake.

In regards to the charging issue, I would contact Support right now.  Their link can be found at the bottom of the page.  The device shouldn't be getting hot when it's on the charger, which indicates to me that something else may be going on.  Contact Support and just see what they have to say.