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Fitbit Versa discharging in 3-4hours

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‎07-15-2019 20:25

‎07-15-2019 20:25

Hi, Iam in India and bought the Versa last year. Since the last month it gets discharged in 3-4 hours. I can't get through the customer care number. In between the screen also flickers. I have barely used it last year as I had multiple surgeries. Now that I have started to use these are the challenges I'm facing. It's very disappointing!! What do I do and where do I take it?

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‎07-16-2019 10:31

‎07-16-2019 10:31

Welcome to the forums!

They can not be repaired

 

Please clean the contacts


Then Do a Restart

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

If it doesn't help contact support using the Help link at the top of the forum

 

Hope you get it resolved!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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