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Fitbit Versa is not turning on after charging it

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‎07-27-2024 23:31

‎07-27-2024 23:31

Dear Team,

I left my fitbit versa on charging because it was showing low battery and after nearly 3 to 4 hours when I was trying to turn it on, nothing was happening and it was very warm.
Holding down button with the back button on the left doesn't do anything.

Please help me to solve this problem.

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‎07-28-2024 09:10

‎07-28-2024 09:10

Hello @shishirjain24 and welcome to the Community.  It sounds like your Fitbit developed a battery fault.  Please don't try charging it as it might start a fire.  It can't be fixed.  Please dispose of it properly.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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