02-02-2021
07:22
- last edited on
12-25-2022
04:33
by
YojanaFitbit
02-02-2021
07:22
- last edited on
12-25-2022
04:33
by
YojanaFitbit
Hi, my Fitbit has stopped calculating calories when working out. In an hours workout I would usually burn around 500/600 calories, it now is saying 70 in the hour. I have tried restarting many times and can’t see any problems with the heart rate. Can someone help please?
02-02-2021 07:28
02-02-2021 07:28
It would help if you could post screen caps of workout summary, including heart rate and calories burned charts.
To post picture, use the camera icon on top row on text entry box.
02-02-2021 08:04
02-02-2021 08:04
02-02-2021 08:29
02-02-2021 08:29
I find it unlikely thew the workout summary says it lasted one hour, shows heart rate elevated during that time, but the calories burned near BMR. My guess is that you are mis-interpreting something; maybe it only recorded a few minutes of what you thought was a one hour workout, maybe it wasn't recording heart rate, or some such.
Just my point of view, but until I actually see the data, it is hard for me to believe a one-hour workout with heart rate recorded the whole time show that few calories burned.
02-02-2021 08:32
02-02-2021 08:32
sorry no camera icon has come up. I have camera and photo access on
02-02-2021 08:41 - edited 02-02-2021 08:42
02-02-2021 08:41 - edited 02-02-2021 08:42
I'm on a PC in web browser (Firefox); not sure what it looks like if posting from phone.
But you have to already have taken a screen capture pic and have it saved on your PC.
02-02-2021 08:46
02-02-2021 08:46
But if cannot get, or too much trouble, just look at workout summary on phone, make sure it for approximately the time length you thought, and look at heart rate chart during that time and make it was recorded, and elevated, at least a bit.
05-19-2021 01:43
05-19-2021 01:43
Me too. It calculated more calories burned for a walk rather than a workout that was 7 minutes shorter but where my heart rate was considerably higher.
Really losing faith in the reliability of this product.