Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa keeps quitting in the middle of a workout

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Versa keeps repeatedly quitting shortly after I’ve begun a workout even though I haven’t stopped the workout or pressed any buttons. Is there a patch to fix this issue?

Best Answer
0 Votes
2 REPLIES 2

I had this during weight training.  Cause was: The watch sliding down & when flexing my wrist the buttons to pause, stop & end workouts were accidentally being pressed.

 

Resolution: Tighten strap & wear it higher up your forearm & away from the wrist.

 

If this is not the cause in your case then: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs 

 

 

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
Best Answer
0 Votes

Hello @Almyers1 

You might want to try to wear your Versa in your right wrist so flexing your wrist wouldn't press the start stop buttons but, in case, only the select button (the one of the left) without causing the issue.

 

The best long term solution would be an option to deactivate the button during the workouts

 as per this suggestion. You might vote and comment it

Best Answer
0 Votes