09-18-2019 15:25
09-18-2019 15:25
My Versa keeps repeatedly quitting shortly after I’ve begun a workout even though I haven’t stopped the workout or pressed any buttons. Is there a patch to fix this issue?
09-18-2019 23:12
09-18-2019 23:12
I had this during weight training. Cause was: The watch sliding down & when flexing my wrist the buttons to pause, stop & end workouts were accidentally being pressed.
Resolution: Tighten strap & wear it higher up your forearm & away from the wrist.
If this is not the cause in your case then: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
09-19-2019 00:51 - edited 09-19-2019 00:53
09-19-2019 00:51 - edited 09-19-2019 00:53
Hello @Almyers1
You might want to try to wear your Versa in your right wrist so flexing your wrist wouldn't press the start stop buttons but, in case, only the select button (the one of the left) without causing the issue.
The best long term solution would be an option to deactivate the button during the workouts
as per this suggestion. You might vote and comment it