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Fitbit Versa not charging?

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Just got a new Versa to replace my Blaze (which I've loved, but lately has been giving me inconsistent sleep metrics).  Out of the box, the instructions say to first charge the Versa in the clip-in charger. If it is installed correctly (and I've checked every which way and plugged into multiple sources), I am supposed to be able to tap the screen and see the percentage it is charged.  Instead, I see the Fitbit dot logo and some messages in at the bottom that cycle through several foreign languages.  There is a small battery indicator graphic in the upper left that shows the battery might be full, but I do not see the percentage displayed as I am supposed to.  Should I ignore this and assume that I'm fully charged?  I always find it worrisome when the manual doesn't match reality. 

 

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Hi, to see your battery %, swipe up from the bottom of the screen and you will see the Today screen. On top of that screen on the left side you'll see the battery%. Furthermore read this article and press Trackers and Watches. 

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