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Fitbit Versa not connecting to my phone

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‎02-11-2020 22:19 - last edited on ‎02-12-2020 10:15 by

‎02-11-2020 22:19 - last edited on ‎02-12-2020 10:15 by

It's not connecting to my phone

 

 

Moderator edit: subject for clarity

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‎02-12-2020 10:21

‎02-12-2020 10:21

Welcome to the Fitbit Community, @victorbaldizan.

 

I appreciate your participation in the Forums and sharing that your Versa is not connecting to your phone. If your device is not syncing, I recommend following the troubleshooting instructions from this help article: Why won't my Fitbit device sync?

 

In case you're having difficulty with updating your device, please take a look at this help article: Why can't I update my Fitbit device?

 

Keep me posted on the outcome, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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