09-24-2019 15:52
09-24-2019 15:52
This versa that I have is not powering up. I have good power. I used different sources. I tried the different resets for troubleshooting. Nothing is working anymore.
09-24-2019 16:54
09-24-2019 16:54
Did you try a Restart?
09-24-2019 16:58
09-24-2019 16:58
Yes, I did. It does not power up anymore. I left it on the charger multiple nights...same thing.
09-25-2019 08:57
09-25-2019 08:57
Contact Customer Support.
09-25-2019 09:00
09-25-2019 09:00
Same issue with me. Charged to full on charger. Removed from charger and it will not power on. Did a full factory reset but same problem.
09-25-2019 09:03
09-25-2019 09:03
How did you manage a Factory Reset if it wouldn't power on?
09-25-2019 09:10
09-25-2019 09:10
On the charger you can access factory reset option in the settings app. Once you take it off the charger it goes black and won't power on. Shows 100% while on charger both on versa screen and in the Fitbit app.
09-25-2019 09:19
09-25-2019 09:19
Time to contact Customer Support, Jeremy.
09-25-2019 09:53
09-25-2019 09:53
I did, but they were no help. Guess it's time to find a new watch.