help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa screen frozen and will not reboot

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-19-2019 10:30

‎10-19-2019 10:30

My screen has been stuck on "quick settings" for days.  It will not restart/reboot.

Best Answer
0 Votes
1 REPLY 1

‎10-20-2019 14:07

‎10-20-2019 14:07

Welcome to the Fitbit Community, @colonialrow.

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa screen stuck on "quick settings". Thank you for your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes