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Fitbit Versa screen is green with Fitbit symbol

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‎04-21-2018 18:49 - last edited on ‎05-24-2018 06:01 by Moderator Alum

‎04-21-2018 18:49 - last edited on ‎05-24-2018 06:01 by Moderator Alum

Trying to figure out how to get it back to normal.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎04-21-2018 20:23

‎04-21-2018 20:23

 maybe a restart would help? have you tried that? ( press and hold left and bottom right buttons, it should vibrate) 

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‎05-22-2018 09:00

‎05-22-2018 09:00

Did you get this resolved?

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‎05-24-2018 06:04 - last edited on ‎05-27-2025 08:12 by Fitbit Moderator

‎05-24-2018 06:04 - last edited on ‎05-27-2025 08:12 by Fitbit Moderator

A warm welcome to the Community @Plus10Matt, @Jamaicangirl81 and @GracieLucy thanks for stopping by.

I would like to know if you keep having issues with your Versa? If you do, could you please provide me with a photo of your watch's display by following the instructions provided in this post? In the meantime, as recommend, you can try to restart it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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