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Fitbit Versa screen won't turn on.

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‎05-31-2019 23:21

‎05-31-2019 23:21

The screen won't turn on. Instead it shows a grey sceen and sometimes a big, white spot before it dissappears. I've had it for a couple of months and this is my first Versa. I have tried to sync it on my phone, but it does not work. Also sendt an email to Fitbit Support,  but I am not sure how long it will take them to see it. It does not charge, either... 

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‎06-01-2019 04:27

‎06-01-2019 04:27

@AnneKlara Welcome!  Have you tried restarting the Versa?  Hold down the far left and bottom right buttons for several seconds until it vibrates.  That should restart it.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎06-01-2019 06:36

In response to Heather-S

‎06-01-2019 06:36

Sorry. Touched the wrong button... No, it doesn't work... Tried several times. 

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