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Fitbit Versa sending 7 or 8 messages at once

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‎12-26-2018 18:57 - last edited on ‎12-27-2018 09:18 by Fitbit Moderator

‎12-26-2018 18:57 - last edited on ‎12-27-2018 09:18 by Fitbit Moderator

My Fitbit Versa is sending 7-10 messages at a time. I just got it yesterday. I have PIXEL 2 XL. Please help fix the issue.

 

 

Moderator edit: format

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‎12-27-2018 09:17

‎12-27-2018 09:17

@Dfuchs Welcome to our Fitbit Community! Seems odd that your Versa sends several message at once. In order to avoid any confusion on my end and provide a solution, I'd like to know the following: What type of messages is your Versa sending? Are these messages received on your Versa or are these messages being sent from the tracker itself? Does your phone have the most recent Fitbit app version installed?

 

In the meantime, please restart your Versa as described in this help article. This will refresh your tracker internally. After this, monitor your Versa and see if the issue gets fixed.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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