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Fitbit Versa showing lines on display

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‎05-10-2019 23:23 - last edited on ‎05-11-2019 06:44 by Fitbit Moderator

‎05-10-2019 23:23 - last edited on ‎05-11-2019 06:44 by Fitbit Moderator

Hi Fitbit is just showing lines and will not reboot. I have no data on my phone at present would that affect it. Help.

 

 

Moderator edit: updated subject for clarity

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‎05-11-2019 06:44

‎05-11-2019 06:44

@Ros66 Welcome to our Fitbit Community! Regarding the lines that your Fitbit Versa is showing, please try changing the clock face to one that is developed by Fitbit since third party clock faces may not work properly. By the way, thank you for troubleshooting this issue before contacting our forums.

 

If the issue persists after trying the workaround shared above, let me know and I'll be happy to assist you.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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