Fitbit Versa shows the notifications bar frequently

[Rjtshrm]

Recently I used my Fitbit Versa to track my trek activity and it worked well. But after few hours it shows notification bar too frequently with a vibration. Even it opens Exercise navigation bar without any touch response. I have tried restarting the watch but it didn't work.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Rjtshrm, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa shows the notifications bar often all of a sudden. By the way, thank you for troubleshooting this issue before contacting our forums.

I'd like you to try a factory reset.open the Settings app > About > Factory Reset or Clear User Data. Please sync your watch before this in order to avoid losing current data. Finally, monitor your Versa and see if the issues get fixed.

Keep me posted on the outcome.

[Rjtshrm]

I tried to reboot the watch. I kind of fixed the issue but only for a small time. Yesterday, in between instead of showing time display it only shows the Fitbit logo and battery drains very rapidly. Since then I tried to recharge it but it can't charge. The display is off since yesterday.

[JuanJoFitbit]

@Rjtshrm, I'm sorry for the late response. However, I appreciate the time spent trying the recommended troubleshooting steps.

Since you mentioned that your watch is not taking a charge, please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours. Finally, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the watch comes back to life.

Let me know how it goes.

[Rjtshrm]

I tried all steps. I can feel the heating of watch while charging but it doesn't not start at all. 

[JuanJoFitbit]

@Rjtshrm, I'm sorry for the late response. However, since your Versa is still unable to get a charge, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.