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Fitbit Versa stopped tracking my heart rate

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‎08-05-2019 11:17 - last edited on ‎08-06-2019 04:34 by Fitbit Moderator

‎08-05-2019 11:17 - last edited on ‎08-06-2019 04:34 by Fitbit Moderator

My heart rate is not working anymore... Is there something that I can do to make it work?

 

 

Moderator edit: updated subject for clarity

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‎08-06-2019 04:33

‎08-06-2019 04:33

@Lgalvan-91 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped tracking your heart rate.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor the heart rate feature and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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