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Fitbit Versa won't connect with phone

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I bought a new phone and it was connecting to my versa but now it won’t. It won’t even set up on Bluetooth 

 

 

Moderator edit: updated subject for clarity

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Is your ne phone on the list of Approved Devices?

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@Vegasbaby1, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't connect with your phone.

 

If your phone is in the list that @SunsetRunner shared above, please try the troubleshooting steps that are listed in this help article. After this, try syncing your watch again and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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