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Fitbit Versa won't hold a charge

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‎07-09-2019 04:43 - last edited on ‎07-10-2019 15:47 by

‎07-09-2019 04:43 - last edited on ‎07-10-2019 15:47 by

I've only had my Fitbit Versa for 6 months and it won't hold a change longer than 24 hours. 

 

 

Moderator edit: subject for clarity

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‎07-10-2019 15:50 - edited ‎07-10-2019 15:50

‎07-10-2019 15:50 - edited ‎07-10-2019 15:50

Welcome to the Fitbit Community @SabrinaW89.  

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your Versa's battery draining faster than expected. Thank you for letting me know that you've had the device for 6 months. I recommend doing the following:

 

  1. Switch to a Fitbit clock face if you're using a third party clock face. 
  2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  3. Charge the watch to 100% and use it like normal.

For additional tips to prevent the battery drain, please see this help article: Can I extend my Fitbit device's battery life?

 

Let me know how it goes! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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