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Fitbit Versa won't hold charge

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For over 6 months my Fitbit Versa 2 won't hold a charge more than 12 hours, even after turning off all features.  In addition, the screen just freezes up, you can't swipe to see stars, etc.  Very frustrating ready to throw it in the trash.

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Honestly forget the forums and call in for help. I have owned 4 fitbits so far and the Versa is the worst by far.  So many connectivity and battery problems.  

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