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Fitbit Versa won't start anymore (Condensation)

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‎07-28-2019 12:09 - last edited on ‎07-29-2019 13:23 by

‎07-28-2019 12:09 - last edited on ‎07-29-2019 13:23 by

Since a few days i'm not able to start my Fitbit Versa.

After trying a few things (reset ect) i saw that are a few bubble on to the sensor.

 

Is there something that i can do?

 

 

Moderator edit: subject for clarity

 

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‎07-29-2019 13:22

‎07-29-2019 13:22

Welcome to the Fitbit Community @Jeanneiro.

 

I appreciate your participation in the Forums and sharing the details of the issue with your Fitbit Versa screen. Thank you for your efforts to resolve the issue and for letting me know that you see some bubbles on the sensor. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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