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Fitbit Versa won't stay charged

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‎10-18-2019 17:47 - last edited on ‎10-19-2019 07:14 by Fitbit Moderator

‎10-18-2019 17:47 - last edited on ‎10-19-2019 07:14 by Fitbit Moderator

I cant get my Fitbit versa to stay charged for over an hour.

 

 

Moderator edit: updated subject for clarity

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‎10-18-2019 17:57

‎10-18-2019 17:57

Hi @Ewoolsey1 , try restarting your Versa three times, If that does not solve your problem, call Customer Support and ask for a battery test. Regards kuzibri

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‎10-19-2019 07:14

In response to SunsetRunner

‎10-19-2019 07:14

@Ewoolsey1 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa won't hold a charge.

 

In addition to the restart process that shared @SunsetRunner, I'd like you to try the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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