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Fitbit Versa won't track sleep stages?

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‎09-01-2019 14:00

‎09-01-2019 14:00

Hi guys! My fitbit Versa was tracking the different sleep stages just fine but the last few nights it has just been showing deep, restless and awake stages. Anyone else and how to fix it?? Thanks 🙂

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‎09-01-2019 19:38

‎09-01-2019 19:38

Hi @Haiilstorm Usually a few restarts will fix this issue. So give that a try. Is the Heat rate tracker working? Do you have a continuous heart rate graph through the night?

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-02-2019 16:09

In response to NellyG

‎09-02-2019 16:09

Hello! Thank you for your reply! The heart rate us working well. I actually didnt choose the begin sleep now mode on my phone last night before I went to sleep and i got the sleep stages this morning! I will try doing that again tonight! I will restart it if I need to 🙂 

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‎09-03-2019 00:03

In response to Haiilstorm

‎09-03-2019 00:03

Ahh - that wasbthe problem! The begin sleep now functionnis really for older trackers with no heart rate detection that cant auto detect the onset of sleep. If you use Begin Sleep Now you will NOT get sleep stages. Glad you got it sorted!

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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