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Fitbit Versa won't turn on or charge

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‎05-28-2020 13:00 - last edited on ‎06-22-2020 18:41 by

‎05-28-2020 13:00 - last edited on ‎06-22-2020 18:41 by

my fitbit versa wont turn on and ive pressed the buttons on the side still nothing it wont charge or light up. Ive ordered a new charger but still nothing! Help please

 

 

Moderator edit: subject for clarity

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‎06-22-2020 18:40 - edited ‎06-22-2020 18:42

‎06-22-2020 18:40 - edited ‎06-22-2020 18:42

Welcome to the Fitbit Community, @SunsetRunner.

 

I am sorry to hear your Fitbit Versa won't turn on or charge. Thanks for trying to resolve this, I totally understand how you are feeling and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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