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Fitbit Versa wont stay connected

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‎02-17-2019 12:47

‎02-17-2019 12:47

Fitbit versa wont stay connected to gps/phone while in exercise-mode. Impossible to have a stabile connection, within 1 minute it will disconnect and say "connecting". This means that the watch is useless while running or bicycling, because i cant see how far i have gone and how fast..
Please help!

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‎02-17-2019 16:52

‎02-17-2019 16:52

Hi @ristian96 What phone are you using? Is it on the Supported Devices List? It sounds as if it might be a compatability problem.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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