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Fitbit Versa

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‎01-15-2019 09:33

‎01-15-2019 09:33

My versa is brand new and suddenly shut down last night and won’t turn on now ??? It keeps turning itself on for brief seconds and than shuts off again !!!  What is going on here ? It’s not even a month old yet !!! So annoyed and angry !!! Please help !!! 

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‎01-15-2019 11:17

‎01-15-2019 11:17

Welcome to the forums!

 

Please do a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

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Community Council Member

Wendy | CA | Moto G6 Android

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‎01-15-2019 11:23

In response to WendyB

‎01-15-2019 11:23

I have tried restarting it plenty of times .... it comes on and goes right back off and has continued to do so repeatedly and yes it charged . It won’t even stay on in the charger . 

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