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Fitbit Versaa battery drops from 100% to 0 in few hours

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‎07-08-2019 18:23

‎07-08-2019 18:23

Hi,

My fitbit versa is almost 13 months old and suddenly (yesterday) the battery performance started to drop from 100% by 10 pm to Zero by 4 am (sleep tracking stopped). I charged  to 100% and dropped again in like 4 hours 

I tried reset, stopping all day sync and no improvement

Called fitbit customer service number (onhold for 30 minutes no answer)

 

Any idea/suggestions 

Thank you, 

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‎07-08-2019 23:47

‎07-08-2019 23:47

My only suggestion is to restart it several times, but not sure that will help. If it dpesnt, I think try Support again via a different method.

Restart your tracker

Community Council Member

Helen | Western Australia

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