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Fitbit account not connecting with work Personify account

My Fitbit connects correctly with my Fitbit app on my phone. But the data is not syncing with the Personify app. I had logged in and data used to sync correctly. Now it doesn't. I've tried disconnecting ,reconnecting, turning everything on and off, waiting a couple days... nothing is working. The whole point of me having the Fitbit was to track steps for work. Anyone have a fix? 

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