help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app is showing the same statistics for every day

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-24-2024 15:22 - last edited on ‎05-25-2024 04:04 by Fitbit Moderator

‎05-24-2024 15:22 - last edited on ‎05-25-2024 04:04 by Fitbit Moderator

Versa 3 watch is showing the same step count and other stats for every day.  Syncing does not solve the problem.  Any suggestions about what might be the problem and the solution?


Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎05-24-2024 15:34 - edited ‎05-24-2024 15:34

‎05-24-2024 15:34 - edited ‎05-24-2024 15:34

Common problem many are having; fitbit/Google is aware of.  I think if you look at fitbit.com dashboard, you can see that data is actually correct in database.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎05-28-2024 10:26

‎05-28-2024 10:26

I have a charge 6 but I experience very similar misbehaviour in my fitbit app on my iPhone. Restarting the fitbit app solves the issue for a few seconds, after which the shown information is wrong again. 
What worries me most is that this complaint has been present in fitbit for almost 10 years now…

Best Answer
0 Votes

‎05-31-2024 16:26

In response to RobVri

‎05-31-2024 16:26

Lots of common complaints for years now. Lots.

Best Answer
0 Votes