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Fitbit app keeps saying I have spotify free when I have spotify premium making me unable to use it.

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‎01-05-2020 10:18

‎01-05-2020 10:18

Phone: Samsung galaxy a50 

Fitbit: Versa 2

Latest updates are installed on all devices and apps. 

 

In the spotify settings in the fitbit app you can log into your spotify account. Every time I log in I can use the app on my phone just fine, but after a few hours the app says I've got a free account making me unable to use it on my watch. When I log out and log back in it's fine again but it's super annoying.

 

Does anyone have the same problem? How can I fix it? 

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‎01-06-2020 00:40

‎01-06-2020 00:40

This seems to be an ongoing issue that Fitbit are aware of. Keep an eye on the following thread where they have been posting updates:

https://community.fitbit.com/t5/Fitbit-App-Gallery/Spotify-app-reverts-to-free-version/m-p/3946120#M...

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