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Fitbit app not getting the day, week and month numbers for calorie and steps

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

Anyone Else not getting the day, week and month numbers for calorie and steps. Fitbit is really going downhill. This app really sucks.

 

Moderator edit: clarified subject.

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yesterday

yesterday

Hi @Fbisnogd. Welcome to the forums.

Thank you for bringing the difficulty to my attention. Sorry to know the difficulty.

Please confirm that you are using the latest version of the Fitbit app. 

In addition, try to perform the following troubleshooting steps:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.
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9 hours ago

In response to ManuFitbit

9 hours ago

None of that worked. Tried to log in manually but forgot password and the site is not sending me a way to reset my password. Logged back in through google account and problem wasn’t fixed. New updates were installed and no new updates are showing. Never had these types of issues when I had my garmin watch and app.

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