Fitbit app showing notifications not running

[Adityakano]

Notification menu in my fitbit app is showing NOTIFICATIONS ARE NOT RUNNING. PLEASE RESTART YOUR PHONE. I am using one plus 7 and havr tried everything possible. Even installed app again. Everytime after 15-20 mins of usage it turns red and asks me to restart phone. Have restarted ten time now. What to do. Its pathetic

[LiliyaFitbit]

Welcome to the Fitbit Community @Adityakano. I am sorry for the delayed response. 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with notifications. I totally understand how you are feeling. Thank you for letting me know that you're using OnePlus 7 phone and have tried the steps to resolve this. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out, please keep working with them. 

I'll be around if you need further assistance. 

[Adityakano]

Hi, good to hear from you. I have one question- One plus 7 is not
compatible with fitbit watches?
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*Regards,*

Moderator edit: personal info removed

[LiliyaFitbit]

Hi @Adityakano, thank you for your reply. 

I understand your concern and would like to confirm that One plus 7 is not a supported device for the Fitbit app at this moment. While it has the specifications to be compatible and may work with the Fitbit app, it's possible to come across some issues along the way. I appreciate your understanding while we work to improve this experience. 

If you have any questions, feel free to let me know.