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Fitbit app will not download

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‎02-25-2020 06:36

‎02-25-2020 06:36

My Fitbit versa will not sync. I uninstalled the app as suggested in the forum, but now I can't install it back. When I click on 'install' from the Google play store, it shows that it is downloading but the wheels keep spinning. Has anyone else had this problem? What should I do? The watch is no use if I can't download the app. This is so frustrating! 😣

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‎02-27-2020 14:38

‎02-27-2020 14:38

Welcome back to the Fitbit Community, @Eyes_SC. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with not being able to install the app after you uninstalled it in order to resolve the syncing issue. I understand that this can be very frustrating. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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