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Fitbit app won't let me sign in the with Google

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‎08-05-2025 20:59

‎08-05-2025 20:59

Hi everyone. I have been trying to sign back into my Fitbit account on the app. I have a Google pixel 9. Initially I had uninstalled and reinstalled the app, restarted my phone, disconnected and reconnected the device via Bluetooth, I've cleared cache, and even forced stopped the app and it's still not working. Every time I try to log in with my Google account on the app it just pops up with "something went wrong".

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‎08-06-2025 17:02

‎08-06-2025 17:02

 @Nadsam , A warm welcome to the Community! Thank you for your message and efforts. 

Does this happens when you are connected to a wifi or also when connected with mobile data?

Do you have access to another mobile device, where you could install the Fitbit app? (eg. borrowed from someone, a tablet, etc)
If so try installing the Fitbit app there and to log in there. 

Let us know how it goes. This will help us determine if there is an issue with the Fitbit app or your account. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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