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Fitbit app won't open on my phone

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‎07-02-2019 10:51 - last edited on ‎07-03-2019 12:02 by Fitbit Moderator

‎07-02-2019 10:51 - last edited on ‎07-03-2019 12:02 by Fitbit Moderator

My Fitbit app won’t open on my iPhone 6s plus.

 

 

Moderator edit: updated subject for clarity

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‎07-03-2019 12:02

‎07-03-2019 12:02

@SunsetRunner welcome to our Fitbit Community! Since your Fitbit app won't open on your iPhone 6S Plus, please make sure that your phone has the most recent Fitbit app version installed.

 

If the app is up to date, try restarting your phone, open the app and see if it opens.

 

In the meantime, let me know if you get any error message when trying to open the app. If possible, please provide a screenshot of the screen that shows the error message. Please check out this thread in order to learn how to add images to your posts.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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