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Fitbit app won't show details about my sleep data

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‎02-21-2023 16:57 - last edited on ‎02-22-2023 09:06 by Fitbit Moderator

‎02-21-2023 16:57 - last edited on ‎02-22-2023 09:06 by Fitbit Moderator

Versa 2 tracks  beginning and ending sleep but does not show activity while sleeping - just a straight line through the hours Sleep.

 

 

Moderator Edit: Clarified subject

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‎02-21-2023 20:26 - last edited on ‎07-03-2024 10:15 by Fitbit Moderator

‎02-21-2023 20:26 - last edited on ‎07-03-2024 10:15 by Fitbit Moderator

Hi @Zeronie  - check how your heart rate measurements are, you should see a drop during that time and the duration for sleep should be more than 3 hours.

Several things you can do that may improve it.

Restart the watch by holding the button for 2p seconds till it vibrates and the logo appears.

Logout of the Fitbit App, swipe off the active window and in Android clear the storage cache and force stop it, then restart the phone.

Login again and wait for any pair and link prompts and sync.

It may not fix things retroactively.

Your post has been moved to the correct forum.

Author | ch, passion for improvement.

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