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Fitbit app won't show my steps accurately

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App not updating step stay on Yesterdays you have to get in and out of the app for it to update any reason why and my app is up-to-date.


Moderator Edit: Clarified subject

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Hi there, @Jules0319. Thanks for stopping in the Fitbit Community Forums. It's sad to hear that your Fitbit app is not updating your steps accurately. 

I've seen you contacted our Support Team just right after posting here and they're still assisting you. Please stay tuned to your inbox!

We look forward to getting you back on track.

Maria | Community Moderator, Fitbit


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Hi I had to delete and reinstall app still having the same issues? I always leave my app open and the next day its still on yesterdays steps. When I go ti sync it goes back to yesterday as well. I always have to force close the app to get it to update? They need an update to the app yo correct this issue. It was fine before 

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Hello my app is still not updating. I’ve done all the steps. It’s correct on my watch, but not on the app. This needs to be fixed. I don’t know what else to do. Please have someone reach out to me regarding this

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