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Fitbit battery not lasting a day

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‎07-30-2019 06:52 - last edited on ‎07-31-2019 12:10 by Fitbit Moderator

‎07-30-2019 06:52 - last edited on ‎07-31-2019 12:10 by Fitbit Moderator

Hi,

 

I have had my fitbit versa for just over a year. Unfortunately it has just passed its warrenty period. It has been working perfectly for me the whole year but two days ago it suddenly turned off. I charged it over night till its 100% and again after a 12 hour day it has gone from full battery to dead. I have tried to restart the fitbit a few times, turned off reminders, notifications etc but it still doesnt last, usually it would last a good 4-5 days

 

Anything i can do to get my fitbit back to normal?

 

 

Moderator edit: merged reply

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‎07-31-2019 12:08

‎07-31-2019 12:08

@CMKT welcome to our Fitbit Community! Regarding the battery draining issue that your Versa is experiencing, I was able to get in touch with our Support team and was told that they reached you via email.

 

Please check out your email account in order to follow up with your case. They'll be happy to assist you accordingly.

 

Let me know if you have any questions! Smiley Happy

JuanJo | Community Moderator

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