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Fitbit flyers versa and ionic

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‎02-18-2019 08:03 - last edited on ‎02-18-2019 09:56 by Fitbit Moderator

‎02-18-2019 08:03 - last edited on ‎02-18-2019 09:56 by Fitbit Moderator

I sent my Fitbit flyers back Dec 10. They were both under warranty.

Return label and next steps [#27815173: Fitbit Phone Inquiry: Flyers]

I called in January. A person from another country told me that there was no recorded of it.

 

i have a ionic - band broke and a versa - won’t sync

 

apple will support their products

 

Moderator edit: removed personal information

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2 REPLIES 2

‎02-18-2019 08:55

‎02-18-2019 08:55

Hello @marksaun

 

Your posts were merged and a Fitbit moderator was notified of this post. Someone from the company will get with you.

 

For safety, you may wish to remove your personal email address from this post.

 

 

Stepping in the U.S.A. since September 2013. Android 14

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‎02-18-2019 09:59 - edited ‎02-18-2019 10:54

In response to Odyssey13

‎02-18-2019 09:59 - edited ‎02-18-2019 10:54

Hi @marksaun, welcome to the Community Forums!

 

Thanks for bringing this to our attention @Odyssey13. 

 

I was able to reach our support team and flag your case for it to have immediate attention. Please follow up with them in this matter. 

 

Thanks for your understanding and patience on this matter. 

Selma | Community Moderator, Fitbit
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