help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit got very hot to the touch and stopped working

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-13-2019 09:08 - last edited on ‎06-13-2019 16:21 by

‎06-13-2019 09:08 - last edited on ‎06-13-2019 16:21 by

When I was at dinner last night my fitbit started to get very warm, then hot and uncomfortable on my skin.  I took it off, for a bit, then put it back on.  In the middle of the night I checked to see what time it was and it was a black screen and wouldn't come on.  I put it on the charger but it didn't light up or charge all night.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-13-2019 16:20

‎06-13-2019 16:20

Welcome to the Fitbit Community @aktenn.

 

I appreciate your participation in the Forums and sharing your experience with your Fitbit Versa which got hot and stopped working after that. I appreciate your efforts to resolve the issue. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

If you have any questions, feel free to let me know.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎06-13-2019 16:20

‎06-13-2019 16:20

Welcome to the Fitbit Community @aktenn.

 

I appreciate your participation in the Forums and sharing your experience with your Fitbit Versa which got hot and stopped working after that. I appreciate your efforts to resolve the issue. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

If you have any questions, feel free to let me know.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes