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Fitbit isn’t showing the same thing as the app

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‎02-02-2019 11:09

‎02-02-2019 11:09

When I first got my Fitbit for Christmas it was showing the “Days weekly exercise” and it was showing me my sleep pattern. I’m not exactly sure when it stopped but my Fitbit won’t show me these things anymore. However, when I go onto the app it shows all these things. I’ve tried restarting the watch as well as shutting it down and turning it back on. Nothing has worked. Do I need to get a new one?

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‎02-02-2019 12:03

‎02-02-2019 12:03

@Kenya68 welcome to the forum. It's a known bug with Today app of Versa. No need to get a new one. It should get addressed with an update sooner or later. For now, try reinstalling Fitbit app, rebooting your Versa (press and hold the left and bottom right buttons until Fitbit logo appears) and syncing several times. Make sure Versas battery is at least 25%. It might take some time and a few syncing attempts for Today app to sync back, so be patient. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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