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Fitbit keeps pausing on my runs

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‎05-03-2019 19:43

‎05-03-2019 19:43

Help! My Fitbit keeps pausing my runs and then starts it back. My autopause is set to off and its still doing it! I've tried restarting it and re-downloading the whole watch. Any ideas why it’s doing this??

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‎05-05-2019 08:54

‎05-05-2019 08:54

Hello @Cshort96 thanks for joining us, it's a pleasure to welcome you to the Fitbit Community. 

 

I appreciate your participation in the Forums and for sharing your experience with us. Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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