I have officially had it with the Fitbit company. I will never, ever own another, and will get the word out. I got a Fitbit Versa 2 months ago as a gift. I unfortunately at some point unbeknownst to me cracked the glass on the face. Now, I totally understand the fact that Fitbit warrentee doesn't cover me breaking it, but... There is no availability of repair parts available, so these are the options. Wear a cracked faced Fitbit or purchase a new Fitbit offered with a discount. I think that it is VERY poor public relations for a company to sell what they consider to be disposable product for $150, $200, and $300, but offer absolutely 0 ways to have them repaired. It tells me just how much they profit from a $250 product that they will offer you at 40% off. I am switching to Samsung Gear. Something more powerful and dependable, and if something does go wrong(even if I do it), I can have it repaired. So long Fitbit. You have made a enemy of me and everyone on social media, and any person who asks my advice for a fitness tracker will be told up front from me to purchase anything, but Fitbit brand. Adios!
