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Fitbit steps showing inactive

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‎07-11-2018 19:11

‎07-11-2018 19:11

My steps are not showing up in the Community feed.   It says I am inactive although my steps are fully synced. Help?

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‎07-12-2018 05:16 - last edited on ‎10-24-2025 09:55 by Fitbit Moderator

‎07-12-2018 05:16 - last edited on ‎10-24-2025 09:55 by Fitbit Moderator

It's great to see you participating @Shebow.

Could you please provide me with a screenshot of what you are seeing? In the meantime, I recommend checking that your Versa is syncing properly. Follow the instructions provide in the help article Why won't my Fitbit device sync?.

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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