Fitbit upcoming OS 4.1 to add new features

[LostEchoes]

Good news that the devs keep working on improving the Fitbit OS. I hope they will also do something and try to fix the various issues users are facing lately.

The new Fitbit OS update finally lets you change your watch face on-device. There's also a new Smart wake feature, an Agenda app, and more.

Fitbit OS 4.1 is rolling out on December 3 to the Fitbit Ionic, Versa 2, Versa, and Versa Lite.

More info here: https://www.androidcentral.com/new-fitbit-os-update-finally-lets-you-change-your-watch-face-device

Moderator edit: Clarified subject

[Den_in_USA]

Setup my 5 favorite clocks, no problem. Having trouble setting up agenda app. Permissions Required error message.

[N8teGee]

@Den_in_USA have you gone into the Fitbit app - Profile - Versa 2 - Apps - and then the agenda apps setting to turn on the required permissions (you don't want to hit the cog, but tap on the actual tile and then permissions). I found that mine were toggled off by default. 

[SunsetRunner]

Also check the agenda app version as it was updated yesterday to version 1.0.0

[Den_in_USA]

On my Versa 1, in settings for Agenda there is only a Show Free Time option, no Permissions option.

[N8teGee]

@Den_in_USA don't tap on the cog, but the actual tile (tap on the agenda title), permissions should then be in there. 

[Den_in_USA]

Figured it out. I uninstalled, then reinstalled. I could then allow permission. Works fine now! Also, Uber is finally working!

[btschuster]

After update all I saw was sundial clock face. When go to clockfaces on my app, I get a message that some applications did not finish installing, I choose the option to continue installing them. My prior clockface, Waveform, has been sitting on my app with a red slider going back and forth saying switching for close to 1/2 an hour now. How long should I have to wait for this to finish?

UPDATE: I did a reset of my tracker and after the update, clock faces were working as expected. I like the additional options for the side button on my Versa 2.

[NinaP]

I wish this update fixed the notifications not working. Plus the fact that my app drops my Ionic, I continually get the "Device not found" so aggravating. 

[Rich_Laue]

@NinaP the iOS 13 notification issue is between the iOS and the Fitbit app. It has nothing to do with the tracker but with Apple deciding that they do not want third party access to notifications. Fitbit is not the only company that has been affected. Do a search of the web. 

[Den_in_USA]

I used Smart Wake this morning. Alarm was set for 7:00 am, alarm went off at 7:00 am. 

Update: The next morning my alarm went off at 6:45. Looks like it's working!

[Jer815]

Update went fine on both my versa 2 and ionic.  Everything works perfect with ionic but the versa 2 still has the same problems as before the update with notification failure, syncing and consistently loosing Bluetooth. Been through the troubleshooting twice with support and settings are the same on both phones and apps so I am about to give up on the versa 2 after only one week.

[Den_in_USA]

I was hoping that 4.1 would finally give us an SpO2 reading. Maybe 2020 will be the year FitBit catches up to Garmin.

[Rich_Laue]

@Jer815 since you mention two phones and two trackers. Double check that on both phones under Bluetooth only the respective tracker shows. 

Also you could log out on both phones and log into each others account. 

This would verify if it is an app/phone issue or a tracker firmware issue. 

[NinaP]

@Rich_Laue 

Thanks for the clarification. I have a Samsung S10+. I think my issue with not receiving notifciations is the fact that the app disconnects from my fitbit. When it's connected it works, when it's disconnected it doesn't work. It's disconnected 95% of the time. I've spent many hours trying to get this to work. 

[NinaP]

@Jer815 

I'm having the same issue only with myt Ionic. I just bought a new device, 2 weeks old.

[RonaldM]

Hi @NinaP @Jer815 strange you constantly lose connection between your Versa and phone. It can be a feature of Android called battery optimization. Sometimes this works very strict and prevents apps to run on the background to save battery. If this happens to the Fitbit app.... 

I found this generic explanation to change the settings online. Can you follow these steps and turn off battery optimalisation off for the Fitbit app and see if it works? 

https://www.verizonwireless.com/support/knowledge-base-202636/

[NinaP]

@RonaldM 

Yes, I already knew about this and turned off the battery optimization and made sure the Fitbit app is allowed to run in the background. I also check this daily to make sure it isn't defaulting back. 

[RonaldM]

Sorry it didn't help @NinaP , just one other option I found may be helpful, How to turn off the adaptive battery . It's another option that could interfere with notifications.

[NinaP]

@RonaldM 

Unfortunately I toggled off "optimize battery" for my Fitbit app. It was one of the first things I did. 🤔😓

[NinaP]

@RonaldM 

Thanks for helping me. If you think of more help, I'm completely open to suggestions! 🙂